We run your compliance for you.
We keep your ISO records up to date, run your internal audits and management reviews, and prepare you for surveillance audits, without pulling your team off the tools.
Certification isn't a one-off.
Once you're certified, the certification body returns every year for surveillance audits. Records need updating, internal audits need running and management reviews need holding. For most small businesses, that work slips until the audit is a few weeks away. Our monthly maintenance retainer keeps it on track all year.
Who this is for
- Your business holds certification but has limited internal time to keep the management system current.
- Records and procedures are falling behind changes to people, sites or work activities.
- An internal audit, management review or surveillance audit is approaching.
- You want regular external support rather than another one-off document handover.
- You're unhappy with your current ISO consultant or certification body and want to switch.
What you get.
Practical monthly maintenance for your records, reviews and audits.
- A 12-month maintenance calendar mapped to your audit dates
- Policies, procedures and registers kept current as your business changes
- Internal audits conducted and findings followed through to close-out
- Management reviews prepared, run and minuted
- Surveillance audit preparation, with evidence organised before the auditor arrives
- Certification body transfers managed if you want to switch
Three ways to stay certified
| Option | Description |
|---|---|
| IMS maintenance retainer | We run your compliance for you. We keep your ISO records current so surveillance audits pass without pulling your team off the tools. |
| Optimax Comply platform | Manage your registers, incidents, inspections and corrective actions yourself, in one platform built for ISO 9001, 45001 and 14001. Unlimited users. |
| Fully done for you | Optimax maintenance delivered through Optimax Comply. We do the work, and you see everything in one place. |
Packages are priced by team size and number of standards. Book a call for a quote.
How it works.
Review your current system
We identify the standards, certification scope, audit calendar, current documentation, open actions and the work your team can manage internally.
Agree the support plan
We define the monthly or periodic tasks, responsibilities, records in scope, points of contact and what remains with your team.
Maintain records and documents
Each month, we update your documents and records as your people, sites and work change.
Audit, review and close actions
We support internal audits and management reviews, then help track corrective actions and the evidence needed to close them.
Prepare for surveillance
We help organise evidence and readiness for the certification body's surveillance audit.
Why Optimax.
Your system stays audit-ready all year, not just in the fortnight before the auditor arrives.
- No last-minute scramble. A 12-month calendar means records, audits and reviews happen on time.
- We know your system. Most of our retainer clients' systems were built by us, so there's no learning curve.
- Your team stays on the tools. We handle the paperwork, and your people only step in where the standard needs them.
- One point of contact. The same consultant each month, not a rotating help desk.
See this work in practice.
The practical details.
What does ongoing ISO support include?
Document and record maintenance, internal audits, management reviews, surveillance audit preparation and, if needed, certification body transfers. We confirm the exact inclusions in your support plan before starting.
Can you maintain our ISO records for us?
Yes. That's the point of the retainer. Your team provides the operational information, such as incidents, training and inspections, and we keep the system and registers up to date.
Will ongoing support guarantee that we pass surveillance?
No consultant can guarantee an audit result, because the certification body makes that call independently. What we can do is make sure your system and evidence are ready, so there are no surprises.
Can you take over from our current ISO consultant?
Yes. We review your current system, open actions and audit dates, then take over maintenance. Most handovers take one to two weeks.
Can you help transfer our certification to another certification body?
Yes. We manage the transfer, usually timed with your next surveillance audit, and handle the paperwork with both certification bodies.
How much does ongoing support cost?
It depends on your team size and how many standards you hold. Packages start from a set monthly fee, so book a call for a quote.
Keep the system moving after certification.
Book a free 30-minute call to discuss your audit calendar, current workload and the support your system needs.